Returns & Exchanges

Refunds: Personal care and hygiene products are typically safe to return and we will look to refund items that are returned to us within 14 days of receipt. We ask that products are returned to us in original packaging and we will assess refunds on an individual basis to ensure items are eligible to be returned.

 

Allergies or Reactions: 
Our Secret Make-Up health care products are made from glass and/or metal and therefore are chemical free. Please ensure the instructions for use of the products are adhered to avoid reactions. 

 

Damages and Issues :
Secret Make-Up prides itself with our rigorous 100% quality inspection of all, and every one of our products.

Our order fullfilment team takes extreme care with the shipments to our valued customers. Please can we ask that you inspect your order upon receipt.

If you are not happy in any way please let us know immediately.

Yours Sincerely,
Your Secret Make-Up Team xx